(2) How do I manage internet connectivity?

How do I manage internet connectivity?

You should contact your Internet Service Provider (ISP) for the details regarding your contract obligations.  Two of the more common ISPs are Verizon (DSL service) and Comcast (cable modem service).  You should be able to find contact information on your monthly invoices.  You will probably need specific information listed on the invoice when you call.

Most ISPs require a contract length of a minimum of one year.  You may incur early termination fees if you are still under contract and you attempt to switch to a different provider.  Most of the time, the ISPs do not require renewal of your contract.  In these cases, the contract has expired and your service has been changed to a month-to-month basis.  If you find that you are no longer under contract, you will be able to terminate service without any penalty.

If your ISP does not accommodate month-to-month contracts and requires a long term contract, you should carefully explore the options available to you.  You do not want to enter into a long term agreement with a vendor when you expect to discontinue the service before the termination of the contract.

The Information Technology Department has made arrangements with some ISPs to receive discounted service by utilizing the buying power of Diocesan operations as a group entity.  If you are interested in investigating the pricing available to you, please contact the Information Technology Department Help Desk at (856) 342-4111.